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This web site had the following on the web page, "If you havent yet created your secret questions, please do so at https sspr." We noticed that the web page said " If your password has expired and youve already created your secret questions, you can reset your password at https sspr." It also said " For other issues, log in below and create a workticket using a category that best fits your situation." The header had help desk as the highest ranking optimized keyword. It is followed by helpdesk, web, and web-based which isn't as ranked as highly as help desk. The next words helpdesk.wssd.k12.pa.us uses is technical support. cross-platform was included and could not be seen by search engines.